Support and Customer Service
Users seeking information about YEGOB’s websites, apps, and services can access our help center available through our website or directly within the app.
For general assistance requests, users are encouraged to contact YEGOB’s customer service, available via email, live chat, or phone.
Content Reporting on YEGOB
YEGOB is committed to delivering an optimal user experience, aligning with our platform’s regulations that outline permitted and prohibited activities. If content appears to violate our guidelines, users are urged to use our integrated reporting feature.
We also take the adherence to laws and intellectual property rights seriously. To report intellectual property rights infringement or any other illegal content, users can fill out a specific form available on our platform.
Additional information on safety management and content reporting can be found in our Safety Center.
Assistance for EU Authorities
Competent judicial or administrative authorities can directly contact YEGOB for DSA-related needs:
For inquiries regarding the removal of illegal content or other regulatory communications, please contact us via the specified email address for EU authorities.
For requests for information about one or more YEGOB users, please use the designated contact channels.
Communications to the provided email addresses should be conducted in English or French. YEGOB will only respond to inquiries from the EU member state authorities, the European Commission, and the European Digital Services Committee.
Active User Information
To view data on the average number of active YEGOB users per month, in accordance with the DSA, please visit our legal section at the dedicated URL on our website.